What countries can I have my parcel delivered to?
How will you ship my parcel?
When can I get my parcel shipped? Shipping schedule.
How do I place my ordershipping preferences on My Account page?
How do I place my orderhave it shipped to the Polar Express warehouses an online-store?
Why two warehouses? What are the benefits – and are there any additional costs of having two warehouses?
Do you ship oversized packages such as those containing skis, snowboards or TV sets?
Is there anything you will not accept for delivery?
How can I be sure that you will deliver my parcel to the correct address, without delay or other problems?
How can you guarantee that my parcel will be delivered to the right address, without delay or other trouble?
Instructions for calculating the power of LI-Ion battery.