Order the goods in any store in the US or Canada, spepcifying the received address for delivery.
Third step
Pay for shipping
When the order comes to our warehouse, pay for the delivery of goods with Visa or Mastercard.
Fourth step
Receive your parcel
Within 6-15 days, the courier will deliver the parcel to your door.
We are asked: «What if something happens with my package?»
— $100 insurance is already included in the shipping cost
You do not need to pay anything extra if something happens to your package, we will pay you for it.
We are asked: "Who and when pays the customs duty?"
— The customs duty is paid by the consignee of the parcel
The customs duty is paid by the recipient of the parcel after how the parcel arrived at the customs and received a customs notification.
We are asked: «How much does it cost to ship from the USA?»
— You can calculate the preliminary delivery cost on our calculator
We will notify you about the final cost after the parcel is ready for departure from our warehouse, that is, after we know its exact weight (after repackaging and adding protection).
We are asked: «What if the product that came to me is broken?»
— You can return or exchange goods in the store where they were purchased
If you want to return or exchange goods: you send it directly to the store or to our warehouse, by contacting in advance with technical support and by writing instructions (which store to send, to which address, etc).
Вот и пришел мой второй заказ, который я сделал спустя пол года после первого. С момента получения посылки Полярным Экспрессом (15.01.2019) и доставкой посылки на Дальний Восток (24.01.2019), прошло всего 9 дней, супер результат как по мне.
Хочу выразить огромную благодарность всей команде Polar Express! Заказываю через Вас уже более 5 лет! Всегда все посылки приходят вовремя, отлично упакованы, служба поддержки всегда оперативно отвечает и решает все вопросы) Цены на доставку ,пожалуй ,самые адекватные- в соответствии со сроками. Рекомендую всем сервис PE!)
Заказал отправку методом "СПСР-Эконом", ожидал получить посылку дней через 7-10, дошла за 4 дня до Ростова-на-Дону! Такие сроки доставки не могут не радовать.