| Service | Description | Price |
|---|
| Invoice/content list removal | This is a default service. | Free of charge |
| Shoebox removal | This service is provided upon customer request. However, packer may keep original packaging of designer women’s footwear (varnished schoes or stiletto heels etc.) if he/she decides that removing the original packaging may result in damaging the goods en route. | Free of charge |
| Processing of incoming parcels to the warehouse | Receiving parcels to the warehouse, distributing them to customer cells. | Free of charge |
| Consolidation | Parcel consolidation at the warehouse according to customer’s request. Packing and preparing your parcel for shipping. | Free of charge |
| Storage | Storage in our warehouse, protected by an alarm system and under constant video surveillance. |
2 months (60 calendar days) — free of charge
After 60 days — $10 for each purchase, for each full or partial month.
Maximum shelf life of a parcel — 90 days
|
| Storage of a packed parcel with the status "awaiting payment for delivery" | Storage of a ‘ready-to-ship’ parcel with an outstanding bill. |
1 week — free of charge
After 1 week — $25 for each week
|
| Bank charge when paying with credit/debit card | Starting from May 13, 2024, the Summer 2024 Promotion does not charge a bank commission for each transaction when paying for services with a bank card. | 0.00% of the invoice amount |
| Send "as is" |
When choosing this service, your purchase immediately switches to the status on the package and is guaranteed for the nearest shipment, in case of timely payment.
Attention: The purchase will be shipped in the store's packaging and without consolidation with other purchases. Parcel insurance only against loss.
|
10% discount from the standard shipping cost. |
| Service | Description | Price |
|---|
| Photo of the content | This service includes a shared photo of the contents of the parcel. We do not open the original packaging (only according to the exclusive instructions of the customer). We do not check the electronics for operability. | $1 per photo |
| Photo of the content | This service includes a photo of the contents of the parcel after it arrives at the warehouse. We do not open the original packaging (only according to the exclusive instructions of the Customer). | $5 per 3 photos |
| Packaging Video | At the request of the Customer, we can provide a video recording of the packaging process. | $10 |
| Purchase registration in the client's account | Our staff deposits parcels in your Personal Account on the website, in the Warehouse section, in the event that the seller has not provided the parcel's track number, or the Customer has not deposited the parcel in our system UNTIL it arrives at the warehouse. Parcels are registered manually only if there is a subscriber's number on the postal label. A photo of the address sticker is required during registration +$1.00 | $2 per parcel |
| Invoice reconciliation | Reconciliation of purchases/goods according to the packing list/invoice/ customer instructions for quantity/dimensions, etc., including a general photo of the purchase. | $5 |
| Repacking a package ready for shipment | Any changes to the parcels issued for shipment, whether it is a change in the delivery method, delivery address, addition or withdrawal of goods. | $10 |
| Комиссия на оформление отправки почтой USPS EMS или Priority Mail по тарифам почты www.usps.com | Возвраты отправителю, пересылка по территории США. Страхование и сроки доставки согласно условиям USPS. | $8,50 |
| Splitting an item from 1 purchase into 2 or more separate parcels | Separation of the contents of the parcel, according to the Client's instructions. | $10 |
| Additional inner packaging | Pre-purchases are packed in an additional, thick plastic bag, then in a box. | $1 |
| Additional outer packaging | After packing the parcel, it is wrapped with an additional layer of plastic packaging film. | $5 |
| Additional packaging material | Our staff will add additional packaging materials (popcorn, packaging bubbles, etc.) | $5 |
| Packaging of fragile goods |
Select this option when sending laptops, tablets, phones, and other fragile items. We will additionally pack your purchases using bubble wrap and other materials to protect the goods from damage during shipment. |
$5 |