Service
Description
Price
Invoice and packing list removal
This service is performed by default.
Free
Shoebox removal
Provided upon customer request. The packer may keep original packaging for designer women's shoes, patent leather shoes, stiletto heels, and similar items if removing it could damage the goods in transit.
Free
Incoming parcel processing
Receiving parcels at the warehouse and assigning them to customer cells.
Free
Consolidation
Combining parcels at the warehouse according to customer instructions, packing goods, and preparing documents for shipment.
Free
Storage
Storage in our alarm-protected warehouse under constant video surveillance. Effective August 1, 2026: 1 month, or 30 calendar days, is free; after 30 days, $10 per purchase for each full or partial month; maximum parcel storage time is 90 days.
Free / $10
Packed parcel storage
Storage of a ready-to-ship parcel with an issued invoice. Effective August 1, 2026.
1 week free; after 1 week, $25 per week; maximum parcel storage time is 30 days, then disposal
Bank card fee
Starting May 13, 2024, during the Summer 2024 promotion, bank commission is not charged for card payments.
0.00% of invoice amount
Send "as is"
The purchase immediately moves to packing status and is guaranteed for the nearest shipment if payment is made on time. It ships in store packaging without consolidation and is insured only against loss.
10% discount from standard shipping cost
General content photo
A shared photo of parcel contents. Original packaging is not opened except by exclusive customer instruction, and electronics are not checked for functionality.
$1 per photo
Content photo
Photos of parcel contents after arrival at the warehouse. Original packaging is not opened except by exclusive customer instruction.
$5 per 3 photos
Packing video
Video recording of the packing process upon customer request.
$10
Purchase registration
Manual registration in the customer account if the seller did not provide a tracking number or the customer did not add the parcel before it arrived. Registration is only available if the mailbox number is on the postal label; address label photo is required and costs +$1.00.
$2 per parcel
Invoice reconciliation
Checking purchases against the packing list, invoice, or customer instructions for quantity, dimensions, and other details, including a general photo.
$5
Ready parcel repacking
Any change to parcels already prepared for shipment, including delivery method, delivery address, adding items, or removing items.
$10
Postal dispatch processing
Commission for preparing shipment by USPS EMS or Priority Mail according to www.usps.com postal rates. Returns to sender and forwarding within the USA; insurance and delivery times follow USPS terms.
$12.50
Item splitting
Splitting items from one purchase into two or more separate parcels according to customer instructions.
$10
Additional inner packaging
Purchases are first packed in an additional thick plastic bag and then placed in a box.
$1
Additional outer packaging
After parcel assembly, it is wrapped with an additional layer of plastic packaging film.
$5
Additional packaging material
Additional packaging material such as packing peanuts, bubble wrap, and similar materials.
$5
Fragile item packing
For laptops, tablets, phones, and other fragile items. Purchases are additionally packed with bubble wrap and other materials to protect goods in transit.
$5
Changes or corrections in a ready parcel
Penalty for returning a parcel to the warehouse to correct declaration data if knowingly false information was provided.
$10
Bag packaging
Helps minimize parcel weight because no shipping box is used. This service is only available for clothing and shoes; parcel weight must not exceed 5 kg.
$5
