Stage 1 · prepare for dispatch

Parcels shipping from the USA and Canada

Consolidate purchases, select the address and delivery method, complete the customs declaration, and send the parcel for packing.

Open My Account Calculate shipping

Dispatch process

From the warehouse to the next flight

Three actions in My Account: form the parcel, wait for packing, and pay the delivery charge.

Step 1

Form your parcel

When My Account shows that your parcels have reached our warehouse, select the parcels that need to be consolidated and press “Combine.” You can then create the consolidated parcel by pressing “Ship.”

Important! Once you press “Ship,” items can no longer be added to or removed from the parcel.

Consolidation is optional. You can send any parcel separately. Consolidating parcels reduces the total shipping weight because the outer packaging of each individual parcel is removed.

Check that the address and delivery method are selected and the customs declaration is complete. The parcel then moves to packing, where our staff find the selected parcels and pack them according to your instructions.

Step 2

Review weight and price

Once the parcel is packed, My Account will show its final shipping weight and delivery charge. After payment, the parcel will leave on the next flight according to the shipping schedule.

Step 3

Pay for delivery

You can fund your account in advance with enough money to cover delivery. Any balance left after the transaction remains visible in My Account and can be used for future shipments. We also recommend that you calculate the delivery charge in advance.

We add protective wrapping to fragile items free of charge so your purchases reach their destination intact and in good condition.

Ready to form your first parcel?

Want to try our service?