30
years of international delivery experience
About Polar Express
International delivery for your purchases.
Since 1995, Polar Express has helped customers buy from online stores and auctions in the US, Canada, and the UAE even when sellers do not deliver to their city.
4,000+
square meters of warehouse space
50+
team members supporting customers and parcels
1M+
delivered parcels across our history
Mission and values
We make international shopping understandable and predictable.
With Polar Express, customers can order from stores abroad, receive purchases at our warehouses, combine parcels, prepare the required documents, and choose convenient delivery.
01
Reliable process
Every parcel moves through clear warehouse, documentation, consolidation, and delivery steps.
02
Transparent support
Customers see statuses, addresses, and delivery options instead of guessing what happens next.
03
Human logistics
Behind the technology is a team that handles questions, documents, warehouse work, and route coordination.
Our history
Deliveries shaped by decades of work.
From diplomatic cargo and printed materials to online shopping, warehouses, and parcel consolidation, the service has grown around practical customer needs.
1995
Polar Express is founded
In cooperation with ITS, delivery of diplomatic cargo and mail from the USA to Central Asia begins.
2005
The first thousand regular customers
The company opens a representative office focused on printed materials, catalogs, magazines, and small packages.
2011
The first million delivered parcels
Warehouses open in New Jersey and Delaware, expanding the company's US delivery infrastructure.
2016
60,000 individual and corporate clients
The service becomes a trusted delivery partner for both personal shopping and business needs.
Today
Warehouses, people, and routes working as one system
More than 4,000 square meters of warehouses and a team of 50+ people support customers at every stage.
How we work
Warehouses
Warehouses in the USA, Canada, and the UAE
The USA, Canada, and the UAE form one ecosystem for purchasing, order processing, and customer support.
Documents
Customs paperwork
We prepare customs and other required documents according to the requirements of the destination country.
Support
Our team works behind every status update
We support every shipment: checking addresses, processing parcels, helping with claims, answering questions, and selecting the most suitable delivery method.
Trust confirmed by results
Customer reviews, real delivery stories, and company news show service quality and confirm Polar Express reliability.
Customer reviews
Customers share reviews based on their real delivery experience.
M
MAYREASANOVA
Track: 19421079882US
★
★
★
★
★
Thank you
Евгений Иванов
Track: PE007170982CA
★
★
★
★
★
Спасибо за Ваши работу, посылка дошла до СПб за 12 дней, из них 5 по РФ. Все было сделано так как написано у Вас в условиях поставки. Посылки объединены, упакованы и отправлены. Однако, был...
Andrei Mezenov
Track: PE071911357US
★
★
★
★
★
Спасибо вам! Посылка пришла, всё отлично!
Company news
Route, service, and warehouse updates stay public.
04 March 2026
Mobile APP
📱 Mobile App Launch Announcement! Dear Clients, We are pleased to announce the launch of our new mobile application! Now using our services is ev...
Read more31 December 2025
Happy New Year !
🎄✨ Dear Polar Express Customers! ✨🎄 We wish you a Happy New Year! Thank you for trusting Polar Express with your shipmentspurchases throughout th...
Read more29 March 2025
New delivery method! PE-PRIORITY
A New Opportunity for Our Customers! Parcel deliverythe USA to Russia just got even easier — without delaysrisks associated with European sanctio...
Read moreStart with an address
Ready to shop in stores that do not ship to your city?
Register, get your warehouse address, and route purchases through Polar Express with tracking, consolidation, and support built in.
Free registration
Parcel consolidation
Warehouse support
Our geography
A developed network of warehouses and partner points helps deliver purchases quickly and reliably worldwide.
Polar Express connects key logistics centers in North America, the UAE, Uzbekistan, and Ireland, providing reliable delivery worldwide. Customers can manage their international addresses, track every parcel in real time, and choose the most convenient delivery method in their account.
USA
New Castle
Canada
Toronto
UAE
Dubai
Uzbekistan
Tashkent
Ireland
Carrickmacross
