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Delivery service

Polar Express Services

Choose the right shipment format, review limits, and calculate delivery before creating a parcel in your account.

01 5 shipment formats

From compact printed-material parcels to standard and freight shipments.

02 100 g to 30 kg

Main parcel shipments are accepted within the weight range specified for the service.

03 Rates before dispatch

Cost depends on weight, route, delivery method, and selected services.

Door delivery

Delivery of parcels weighing from 100 grams to 30 kilograms

Best for regular online purchases that need to move through EMS, courier companies, or the global postal network.

Parcel delivery is handled through the global mail system EMS (Express Mail Service) and courier companies. This allows Polar Express to deliver parcels to more than 150 countries.

Wide service geography, balanced pricing, delivery speed, and reliable transportation make it convenient to send purchases to cities in Russia and other countries.

Weight
100 g to 30 kg
Format
door-to-door express shipment
Receipt
parcel is delivered to the addressee at the destination
Printed materials

Printed-material parcel delivery

Best for magazines, books, catalogs, photographs, manuscripts, and promotional booklets.

A printed-material parcel is a postal item for printed publications, manuscripts, and photographs. Like standard parcels, these shipments are delivered through postal services to more than 190 countries.

Minimum
105x148 mm; for rolls, length plus double diameter must not exceed 0.17 m
Maximum
total length, width, and thickness must not exceed 0.9 m
Largest dimension
not more than 0.6 m
Priority handling

First class delivery

Best for compact shipments that need the highest possible forwarding speed and priority processing.

For this service, cargo size must be no more than 360 mm in one of the three dimensions. The sum of all three dimensions must not exceed 700 mm, and the minimum size is 110x190 mm.

First class shipments move faster because they are processed directly at post offices, bypass sorting hubs, and continue by air instead of combined transport.

Weight
up to 2.5 kg
Size
up to 360 mm in one dimension
Rate
depends on weight and shipment origin
Standard route

Standard parcel delivery

Best when effective pricing and direct movement without intermediate sorting centers are important.

Standard parcel delivery combines efficient pricing and delivery speed by bypassing intermediate sorting centers. Parcels are delivered directly to the Moscow airport.

After customs clearance, parcels are transferred to Boxberry GBS and CSE for delivery throughout Russia.

Route
warehouse - Moscow airport - delivery across Russia
Final delivery
Boxberry GBS and CSE
Best for
standard online purchases
Larger shipments

Freight transportation

Best for shipments that need standard logistics and regional delivery after customs clearance.

Standard delivery combines efficient pricing and delivery speed by bypassing intermediate sorting centers.

Parcels are delivered directly to the Moscow airport and, after customs clearance, are transferred to Boxberry and CSE for delivery throughout Russia.

Route
direct delivery to the Moscow airport
Russia delivery
Boxberry and CSE
Estimate
checked through the calculator before shipment
Before shipping

Check cost and restrictions in advance.

The calculator helps estimate delivery by weight, route, and receiving method.

Open calculator
Mobile app

Manage deliveries and track parcels from your phone

Stay on top of parcel statuses, warehouse updates, and shipping steps in the Polar Express app.

Available for iOS and Android

Get shipping updates faster and keep your delivery details in one place.