| Service | Description | Price |
|---|
| Invoice/content list removal | This is a default service. | Free of charge |
| Shoebox removal | This service is provided upon customer request. However, packer may keep original packaging of designer women’s footwear (varnished schoes or stiletto heels etc.) if he/she decides that removing the original packaging may result in damaging the goods en route. | Free of charge |
| Handling of incoming parcels on warehouse | Handling of incoming parcels to be stored in customers’ personal deposit boxes. | Free of charge |
| Consolidation | Parcel consolidation at the warehouse according to customer’s request. Packing and preparing your parcel for shipping. | Free |
| Storage | Storage in our warehouse, protected by an alarm system and under constant video surveillance. |
2 months (60 calendar days) — Free of charge
After 60 days — $5.00 per month for each item; storage time will be rounded up to a whole month.
Maximum shelf life of the parcel — 6 months
|
| Storage of a packed up parcel with the "awaiting delivery payment” status | Storage of a ‘ready-to-ship’ parcel with an outstanding bill. |
1 week — Free of charge
After 1 week — $25 for each week
|
| Bank charge when paying with credit/debit card | Transaction banking fee when paying with a credit/debit card. | 3,75% of the total amount |
| Send «as is» |
By choosing this option, you immediately change your purchase status to ‘being packed’ and that means that it’s guaranteed to go with the next shipment if payment is received in time.
Attention: your order will ship in its original store wrapping and may not be consolidated with other purchases. Such parcels can only be insured for loss.
|
10% off the standard delivery charge. |
| Service | Description | Price |
|---|
| Contents photo | We offer a general photo of the contents of your parcel. We do not open the original wrapping (unless Customer specifically asks us to), nor do we provide gadget testing. | $1.00 per photo |
| Contents photo | This service implies a photo of the contents of the parcel after the receipt of the warehouse. We do not open the factory packaging (only under the exclusive instructions of the Client). | $5.00 for 3 photos |
| Video of the packaging process | Upon customer request, we can provide a video of the packaging process. | $10.00 |
| Registration of purchase in the client's office | Our employees will enter your parcels to the In Stock section of your Account page if the seller did not assign your parcel a tracking code or if Customer has not registered his/her parcel with our system PRIOR TO its arrival at the warehouse. Manual parcel registration is available only if the postal tag bears a post office box number. Digital images of the address sticker and the items to be sent are required to register your parcel: +$1.00 | $2.00 per parcel |
| Invoice checking | Your purchase/items can be checked against the packing list/invoice/customer request for item quantity/size etc.; the service also includes a general photo of the purchase. | $5.00 |
| Re-packaging of a parcel that is ready to ship | We will gladly make any changes to parcles about to ship, be it changes to shipping mode/address or adding/removing items to/from the parcel. | $10.00 |
| The commission for making a return by mail according to the post rates https://www.canadapost-postescanada.ca/cpc/en/home.page, recycling | Returns to the sender, disposal, shipment within Canada. Insurance and delivery time according to the conditions of Canada Post. | $8.50 |
| Splitting up your parcel into two or more separate ones | Parcel split-up upon Customer request. | $10.00 |
| Additional internal packaging | Prior to shipping, your purchase will be wrapped up in an additional durable plastic bag and then packed in a box. | $1.00 |
| Additional external packaging | Once your parcel has been fully packaged, we tightly wrap it in a layer of plastic shrink wrap. | $5.00 |
| Additional packaging material | Our staff will add additional packaging material (popcorn, packaging bubbles, etc.) | $5.00 |
| Packaging of fragile goods | Select this option when sending laptops, tablets, phones and other fragile items. We will additionally pack your purchases with bubble wrap and other materials for protection goods from damage during shipment | $5.00 |
| Delivering small packets door-to-door |
You can order door-to-door delivery of a parcel of up to 2 kg in every region of Russia.
You can order door-to-door delivery over the phone by dialing the number in the notification. To ensure convenient and safe delivery of your order, the service will be completed by a phone call from the post office to the recipient number as indicated on the postal item in question.
Delivery hours: your order will be delivered to the address indicated on the postal item by prior arrangement with the delivery person during their working hours. The recipient will need to present an ID. If the recipient is not there, the delivery person will leave a notice in the recipient’s post box to pick up their order at the local post office.
|
100 RUR (cash on delivery) |