FAQ answer

What does the total cost include?

Main / FAQ / What does the total cost include?

Once your parcel has arrived at the warehouse, our clerk will offer you the breakdown of the total delivery amount which includes:

        

            • storing your parcel at a dedicated warehouse; our storage limit is sixty days. Use of warehouse exceeding the storage limit is $5.00.

            • creation of shipping documentationcustoms declarations required by US lawstailored to personal requirements.

            • parcel consolidation

            • repacking

            • shipping charges covering the delivery of your parcel(s) USA 

            • insurance 

            • Dutiestaxes  if any (only for PickpointStandart)




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