How can I be sure that you will deliver my parcel to the correct address, without delay or other problems?

Main / Faq
It is on the web that a company’s reputation comes most to the forefront. The moment we cheat, our customers will know that.
It is in our own interest that we should be completely honest and transparent.
Back to questions
Mobile app

Manage deliveries and track parcels from your phone

Stay on top of parcel statuses, warehouse updates, and shipping steps in the Polar Express app.

Available for iOS and Android
Get it on Google Play Download on the App Store

Get shipping updates faster and keep your delivery details in one place.

Your addresses in USA and Canada
Try to choose the warehouse that is closest to the seller - this will significantly reduce the time of delivery. When ordering goods from the country to the country, for example, from the USA to Canada, you will probably have to pay a duty - it's better not to do so.
DE New Castle, USA

266 Cherry Lane for 0
New Castle, DE 19720, USA
+1(302) 482- 3358
Show on the map
ON Ontario, Canada

401 Magnetic Drive, Unit 2 for 0
Toronto, Ontario, M3J 3H9
+1 (416) 661-5775
Show on the map
Dubai, UAE

Marrakech street, Umm Ramool
7X – Emirates Post – head office for PEX0
Al Garhoud
Dubai, UAE
0557278528
Show on the map