FAQ

Main / Faq
Do you ship oversized packages such as those containing skis, snowboards or TV sets?
Yes we do.

To calculate the charge for an oversized package, enter the parcel dimensions in the calculator. Please be advised, however, that oversized parcels will not be consolidated with other shipped goods. Therefore please do not pack your snowboard or skis in the same parcel with your ski bindings or ski boots – that would make your parcel extra oversized and the delivery cost will increase substantially due to increased dimensional weight. Bicycles are only accepted in manufacturer’s original packaging and cannot be repackaged or consolidated with other purchases.

Before you check-off your orders for consolidation, make sure the goods you wish to place in one box are compatible, as shipping may take a long time and incompatible goods may damage each other.
We reserve the right to exclude from a consolidated parcel any goods whose delivery with the rest of the parcel we believe will be impossible. The item will remain at the warehouse and will be entered as a new purchase to be shipped as a separate parcel. Should you disagree with our decision and, say, insist that your iPad will be OK if shipped alongside an eighteen-kilo speaker, we will comply with your wish, minus damage insurance.