Main / Faq
Is there a guaranteed transit time for delivery of my parcel a Polar Express warehouse to my door?
There is no guaranteed transit time. However, shipments are delivered in 7 to 20 days. Delays are often beyond our control: flight delays due to adverse weather conditions, customs inspection, illicit items in the parcel, TSA (Transportation Security Administration) survey  Please note that no refunds will be paid for delays.