FAQ

Main / Faq
How do I place my orderhave it shipped to the Polar Express warehouses an online-store?

When checking out on an online-store website, indicate your first last name using the English spelling the address of one of warehouse:

OUR WAREHOUSE IN THE STATE OF DELAWARE (tax-free):

(for all types of purchases)

266 Cherry Lane for XXXX, 

New Castle DE 19720, USA

732-446-6722


*( XXXX stands for the postbox number you will be assigned by our system at the time of registration).

To find your postbox number, go to the My Account page.


PLEASE NOTE THAT THE PARCEL RECIPIENT AT OUR WAREHOUSE IS THE POSTBOX OWNER, NOT THE RECEPIENT YOUR ADDRESS DIRECTORY.


Some online stores may try to edit your delivery address by automatically deleting postbox number adding four digits to the postal code19805-xxxx

In that case, just type the postbox number next to your last name, else accept any index extention, just stick to the 5 digits - 19805 for

Delaware. For your convenience, here are several sample delivery addresses.


First Name Last Name

266 Cherry Lane

New Castle DE 19720


For Amazon.comEbay.com:


First Name Last Name 9999

266 Cherry Lane,

New Castle DE 19720, USA

732-446-6722


We DO NOT accept items wish.com