What are your delivery timeframes? Specifically, how long will it take for my parcel to arrive USA?

Main / Faq
• How long the delivery the online store to a Polar Express warehouse may take depends on the delivery options chosen by yourselfthe online-store.
• To prepare your parcel at the warehouse may take 24 - 72 hours
• Your parcel will reach your local customs office within 1 - 10 days
• The length of time it takes to clear customs depends on whether there are any customs duties to be paid; it can actually take up anywhere one minute to several of days.
• Once customs clearance has been completed, your parcel will be delivered within five to ten working days.
Mobile app

Manage deliveries and track parcels from your phone

Stay on top of parcel statuses, warehouse updates, and shipping steps in the Polar Express app.

Available for iOS and Android

Get shipping updates faster and keep your delivery details in one place.