Cars

Auto parts and accessories stores

American online stores offer a huge selection of consumables, tools, tuning components, and automotive accessories. You can find rare parts for classic cars, performance exhaust systems, chip-tuning equipment, professional diagnostic tools, and exclusive exterior styling components that are unavailable from local retailers.

However, many American auto parts stores do not ship orders outside the United States and may decline cards issued in other countries. Polar Express solves these problems by providing a free U.S. warehouse address, receiving purchases, checking that orders are complete, consolidating multiple orders, and arranging international delivery to your country.

You can use the service to order automotive products from the United States yourself or request assisted purchase if a store does not accept your card.

Which products can be ordered from the United States

Polar Express can deliver:

• motor oils, automotive fluids, filters, and spark plugs;
• exhaust systems, mufflers, and catalytic converters;
• tires, wheels, and lug nuts;
• tuning components, including body kits, spoilers, and side skirts;
• automotive lighting, including headlights, taillights, and LED strips;
• diagnostic equipment, including scanners, testers, and multimeters;
• automotive tools and wrench sets;
• accessories, including floor mats, seat covers, and portable car refrigerators;
• security systems, including alarms, immobilizers, and rear-view cameras;
• multimedia equipment, including car stereos, speakers, subwoofers, and screens;
• body components, including hoods, fenders, bumpers, and mirrors;
• off-road equipment, including winches, roof racks, and skid plates;
• automotive care products, including polishes, cleaners, antifreeze, and lubricants.

Shipment eligibility depends on the product's dimensions, weight, category, and the rules of the destination country. Oversized parts, liquids, aerosols, batteries, and products containing magnetic components may be subject to additional restrictions. We recommend checking the shipping requirements with customer support before placing an order.

How to place an order from the United States

The process consists of several steps.

1. Register with Polar Express. After registration, you will receive a free U.S. warehouse address.
2. Choose a product. Visit an American auto parts store such as RockAuto, AutoZone, Advance Auto Parts, Summit Racing, or JEGS and add the item you need to your cart. Confirm that the part is compatible with your vehicle using its VIN or model.
3. Enter your Polar Express address. Use the warehouse address as the shipping address when completing your purchase.
4. Request assisted purchase if necessary. If the store declines your card, send us a link to the product. We will purchase it on your behalf, and you will reimburse the cost.
5. Wait for the parcel to arrive at the warehouse. We will register the order in the system, weigh it, check that it is complete, and take photographs when necessary to confirm its condition.
6. Choose a delivery method. Pay for international shipping in your account and receive a tracking number.

After dispatch, you will be able to track the parcel's main shipping stages until it is delivered.

How long delivery takes

Delivery time depends on the selected shipping method, the product's weight and dimensions, the destination, and the store's order-processing speed. The following factors may also affect delivery time:

• Seasonality. Stores and delivery services handle heavier workloads before holidays and during sales.
• Product availability. Rare or limited-availability parts may require additional processing time.
• Compatibility checks. Some sellers verify specifications before dispatch, which may add another 1-2 days.
• Processing at the Polar Express warehouse. Receiving and registration usually take up to one business day, although processing may take longer during busy periods.
• Additional packaging. Large, heavy, or fragile parts may require reinforced packaging for safe transportation.
• Customs clearance. Inspection time depends on the destination country and the product's value and type.
• Accurate information. A precise product description and correctly declared value help prevent customs delays.

Polar Express gives you access to American auto parts stores and helps deliver tuning components and accessories safely to your country. Register, receive a free U.S. address, choose the part you need, and complete the purchase yourself or let us handle the assisted purchase.